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Dear Stakeholders,
Fifty years is not a long period, nor is it so small that it cannot inspire recollections. A sentimental trip down memory lane. or a kaleidoscope of golden memories.

At HSIL, it is a proud moment for all of us, as we complete 50 momentous years in 2010. But at 50, one is more mature, less driven by fleeting passions and more worldly wise. The reason is that one has seen so much of life and has been enriched by the headwinds of change in a constantly evolving world. The same principle holds true for an organisation as well. In all these years, HSIL has witnessed so many changes. Faces have changed, processes have changed, products have changed and priorities have changed. But some things have stood the test of time: our values, our drive for innovation and our ability to maintain healthy internal and external relationships. From being the pioneer in the introduction of Vitreous China Single Fired Process in India in 1960s, it is indeed remarkable to see your Company creating milestones across these five decades. We enhanced product innovation, penetrated markets, expanded capacities and ventured into related segments of chrome plated fittings and diversified into the new segment of container glass. Today our container glass division has achieved the distinction of being one of the most flexible production facilities in the country and has acquired the competence of developing a diverse range of glass containers representing the varying needs of the user industries.

The Pioneering Zeal
When we began our journey, we were one of the few organised player in the sanitaryware market. Therefore, the responsibility of product and process innovation also lay with us. We tied up with Twyfords, a uK based company, then a leader in sanitaryware manufacturing, to set up the flagship plant in Bahadurgarh. We established the vitreous glazing practices, which ensured minimal water absorption, leading to better hygiene and longer product life. We retained this culture of being innovators and first movers across all product segments and upholding high quality standards, which has since transformed the industry.

Organisation Building
We have been cognizant of the challenges of operating a corporate establishment, and have been consistent in de-risking our business, expanding our geographical domain and bringing about greater revenue security. This has been achieved by enhancing skills and ability of our employees and infusing them with trust and responsibility coupled with accountability.

We have invested in design capabilities to ensure that we successfully service the consumer aspirations. We have built a team that is empathetic and responsive to market needs. Moreover, we have maintained superior product quality, far surpassing the Bureau of Indian Standards, and more closely aligned to European standards.

Over the past five decades we grew organically and inorganically. We constantly upgraded and extended our Bahadurgarh production facility, while acquiring facilities in A.P. Our foray into container glass production was initially through an acquisition; last year we have fully operationalised our state of the art Greenfield plant in Bhongir, A.P. HSIL has ensured continuous expansion and growth over the years. Even the poor macro-economic fundamentals of 2008-09 could not deter HSIL from reporting strong growth by virtue of capacity expansion, enhanced product range and greater emphasis on quality standards and customer centricity.

Approach to our Environment
Our approach was driven by an overarching objective of water conservation. After successfully reducing the water consumption of a single flush from 15 litres to 3.5 litres, we are today ready to launch 1.5 litres closet. We are focused on reducing it further. Our green sensitivity was reflected in state-of-the-art water closets, aquafree and sensor operated urinals, among others, that optimised water and energy consumption. These initiatives reflect our deep sense of commitment and the consistency towards environment conservation.

HSIL Today and Tomorrow
Even after half-a-century, HSIL is well-known for its cutting-edge technology adoption, ethical standards in corporate governance, innovative product offerings, extended reach and customer convenience. In all these years, we have witnessed changing aspirations, tastes and preferences, coupled with enhanced awareness for health and hygiene and have tried to align our product offering with changing market realities. But the journey for innovation will never stop at HSIL, because it’s not a business proposition, it’s a way of life.

A Note of Gratitude
I would like to take this opportunity to thank our various stakeholders who have played a pivotal role in our journey over the last 50 years. I wholeheartedly express my gratitude to the Directors, associates and the family of shareowners, bankers and financial institutions, Government of India and State Governments for their unstinted support in making this journey interesting and inspiring and also look forward to their continued support in the future.

I also place on record my deep appreciation for the excellent contribution made by employees at all levels of the operations through their commitment, competence and co-operation with a view to achieving consistent growth of the company.

Warm regards,
Rajendra K Somany
Chairman and Managing Director
HSIL Limited